1. Introduction
At International Prosafety Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information – Name, email address, phone number, date of birth, postal address.
- Academic Information – Course enrollment, attendance, grades, certificates, and examination records.
- Payment Information – Fee payment history and transaction details (we do not store credit card details).
- Technical Data – IP address, browser type, device information, and usage data collected through cookies.
- Communication Data – Records of your inquiries, complaints, or feedback submitted to us.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our training and services.
- To process your enrollment and course registrations.
- To communicate with you regarding courses, updates, and important notices.
- To issue certificates and academic records.
- To process fee payments and issue receipts.
- To respond to your inquiries, complaints, or feedback.
- To comply with legal and regulatory requirements.
- To send promotional materials and updates (only with your consent).
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encrypted data transmission.
- Restricted access to personal data – only authorized staff have access.
- Regular security audits and updates.
- Physical security measures at our premises.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With awarding bodies (e.g., NEBOSH, IOSH) for certification purposes.
- With service providers who assist us in operating our website or conducting business (under strict confidentiality agreements).
- When required by law, regulation, or legal proceedings.
- With your explicit consent.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Academic records are typically retained for a minimum of five years after course completion.
7. Your Rights
You have the following rights regarding your personal data:
- Right to Access – Request a copy of the data we hold about you.
- Right to Rectification – Correct any inaccurate or incomplete data.
- Right to Erasure – Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing – Limit how we use your data.
- Right to Data Portability – Receive your data in a machine-readable format.
To exercise any of these rights, please contact us at info@prosafetyacademy.com.
8. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can choose to disable cookies in your browser settings, but this may affect some website features.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove such data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Academy Name: International Prosafety Academy
Address: Sector 10, Vikas Nagar, Lucknow, Uttar Pradesh, India – 226022
Email: info@prosafetyacademy.com
Phone: +91 7992430335
Office Hours: Mon-Sat, 9:00 AM – 6:00 PM